Frequently Asked Questions
These are the questions people in Gilbert and the Phoenix area ask before they book Crystal Home Cleaning. We are rated 5.0 on Google. If your question is not here, call or text (480) 470-5905.
How do I get a price for my home?
Call (480) 470-5905 or use the online booking form. Tell us the size of your home and the kind of clean you want. The office will give you a starting price. Check the cost question below for starting prices.
Where do you clean?
We work in Gilbert, AZ, and mostly stay there. We also clean in Phoenix, Chandler, Mesa, Scottsdale, Tempe, Queen Creek, San Tan Valley, Ahwatukee and Maricopa. If you’re not sure about your address, call and ask.
Do I need to be home during the clean?
No. You can stay home or be out. If you will be out, tell the office how we get in when you book.
What does a standard clean include?
A standard clean has four parts. We wipe the high touch areas and the outside of the appliances. We vacuum and mop the floors, and we take out one bag of trash. Anything else is an add-on, so ask when you book.
Do I need to buy cleaning supplies?
No. We bring our own products, cloths and tools. If you want a certain product used in your home, say so when you book.
What is the difference between a standard and a deep clean?
A deep clean does all the standard clean tasks, with a harder scrub. It also covers the inside and outside of select appliances. We do not take items out of your fridge or cabinets. Many clients add a deep clean now and then to their regular visits.
How often can I book a clean?
Pick weekly, biweekly or monthly visits, or book one clean at a time. We also book deep, move-in, move-out and short-term rental cleans.
Do you clean when I move in or out?
Yes. A move-in or move-out clean is a deep clean plus the inside of cabinets and appliances. Your home should be empty for that. If it is not, we clean around your things.
Do you clean offices?
Yes, small offices and professional suites. We wipe the high touch areas, vacuum and mop the floors, and take out the trash. Call us with the size of your space and the days you want visits.
Can you clean a short-term rental between guests?
Yes. Each visit follows our standard checklist, and anything beyond it is an add-on. Tell us your check-out days and we will plan around them.
What if I need to change my appointment?
Call or text (480) 470-5905 right away if your plans change, and we will try to find another time. If the date falls on a holiday, call us the same way.
Is Crystal Home Cleaning insured?
Yes. Crystal Home Cleaning is licensed and insured.
How does payment work?
The office explains how payment works when you book. If you plan to start a weekly, biweekly or monthly plan, ask how you will be billed.
How much does a clean cost?
Standard clean costs $100 for a studio, $115 for a 1BR, $130 for a 2BR. Deep clean costs $175, $190, or $205. Move-in and move-out cleans cost $200, $215, or $230. Bigger homes cost more. Weekly plans get 15% off. Biweekly plans get 10% off. Monthly plans get 5% off.
Will the same person clean my home each time?
We can’t promise the same person every visit. Ask us when you book and we will tell you what we can do.
Still have questions?
Call or text (480) 470-5905, or book online and the office will quote your home.
